Rubicon 20th Anniversary Edition Discussion

KungFu392 · Feb 17, 2023

Dral97 said:
Agree, your dealer is pulling a fast one on you.

Well, you have a VON connected to your order.

I've ordered three 392s over the last year. I only took delivery of one.

However, I ordered one beginning of last June when banks opened up. I re-ordered to change color. Soon after the dealer sold that order to someone else since I was no longer taking it. That probably happened around August or so (the sold the reservation to someone else as well then I think). Either way, I had the VON (and then VIN) and could follow the build on the tracker.

You should be able to do the same since you have a VON. As far as I know, they can't switch out the name and VON of a sold order once it's entered. They may be expecting you to give up and not follow your build, then get the jeep you ordered and sell it to someone else at ADM.

Sorry man, it shouldn't be this stressful to just get the jeep you want, and deserve. You got your order in before I did as well. Granted I don't have a VIN yet either though.

Me too! I ordered the one I currently have through my local guy and 1 week later I ordered one from Chapman's because they were offering 10% off MSRP, and they screwed me on the price protection, so I told them to keep it (after waiting 8 months for it). Fortunately, my local guy stayed faithful to his MSRP price and after the crazy price increases over that 8 month period, I basically paid the same price I would have paid at Chapmans without the hassle.

This one is my 3rd and maybe my last. The 20AE will be my wife's daily driver... Mine will be traded for the TRX.

Dral97 · Feb 17, 2023

@guruman

Here is a link to jeepchat

FCA Jeep

fcacommunity.force.com

When I talked to them earlier today, they didn't have a VIN for me, but they could tell an order with my VON was connected to my name in their system. Maybe you can check with them to see if they have an order in for you at least (even if it doesn't have a VIN yet).

We know that orders went in after you. Several of us here already can show that. I don't know the process, but I dunno, I assume not, but can dealers change names on sold orders? If they can, maybe they had someone come in later and tell the dealer they'd give them an ADM on a 20A and the dealer cancelled your order or changed it to the other person. I hope that wasn't the deal, but I'm just trying to think through how things could have happened.

KungFu392 · Feb 17, 2023

Dral97 said:
@guruman

Here is a link to jeepchat

FCA Jeep

fcacommunity.force.com

When I talked to them earlier today, they didn't have a VIN for me, but they could tell an order with my VON was connected to my name in their system. Maybe you can check with them to see if they have an order in for you at least (even if it doesn't have a VIN yet).

We know that orders went in after you. Several of us here already can show that. I don't know the process, but I dunno, I assume not, but can dealers change names on sold orders? If they can, maybe they had someone come in later and tell the dealer they'd give them an ADM on a 20A and the dealer cancelled your order or changed it to the other person. I hope that wasn't the deal, but I'm just trying to think through how things could have happened.

My understanding is that dealers cannot change the name on a sold order. I do not have inside info on that, but that is what I have been told (and seems to be true based on conversations on many of these forums).

Dral97 · Feb 17, 2023

That's what I would think. Also, if a sold order is placed, I don't think it can technically be 'cancelled'. The dealer still takes delivery of it, but they just have to sell it to someone else.

Keep us updated guruman. I hope it works out.

guruman · Feb 17, 2023

Dral97 said:
@guruman

Here is a link to jeepchat

FCA Jeep

fcacommunity.force.com

When I talked to them earlier today, they didn't have a VIN for me, but they could tell an order with my VON was connected to my name in their system. Maybe you can check with them to see if they have an order in for you at least (even if it doesn't have a VIN yet).

We know that orders went in after you. Several of us here already can show that. I don't know the process, but I dunno, I assume not, but can dealers change names on sold orders? If they can, maybe they had someone come in later and tell the dealer they'd give them an ADM on a 20A and the dealer cancelled your order or changed it to the other person. I hope that wasn't the deal, but I'm just trying to think through how things could have happened.

I had an extensive conversation with Jeep Chat earlier in the week which amounted to "they cannot help me, and I have to rely on my dealer for information on my order"

My dealer is no longer responding at all.

I sent an email last night through the "contacts us" process.

I got this back this morning, I've heard nothing from them since.

guruman · Feb 17, 2023

Dral97 said:
Agree, your dealer seems like they're trying to pull a fast one on you.

Well, you have a VON connected to your order.

I've ordered three 392s over the last year. I only took delivery of one.

However, I ordered one beginning of last June when banks opened up. I re-ordered to change color. Soon after the dealer sold that order to someone else since I was no longer taking it. That probably happened around August or so (when I think they sold the reservation to someone else). Either way, I had the VON (and then VIN) and could follow the build on the tracker.

Funny aside, that June order ended up at my dealer the same week as my August order (which I took delivery of).

You should be able to do the same since you have a VON. Track your order. You'll at least be able to tell if they are lying to you or not. As far as I know, they can't switch out the name and VON of a sold order once it's entered. They may be expecting you to give up and not follow your build, then get the jeep you ordered and sell it to someone else at ADM.

Sorry man, it shouldn't be this stressful to just get the jeep you want, and deserve. You got your order in before I did as well. Granted I don't have a VIN yet either though. But my dealer isn't pulling that stuff on me. They just sent me my corrected final price invoice today (my order, like yours probably, originally went in without the price on the 20A package even though it showed the 27T package on the POC).

Are you sure the dealer doesn't just mean AEV build? I forget if you told us earlier in the thread if you were going for AEV build or not.

See my Bronco story above. Unfortunately the way this works, the automaker produces the auto, then 'sells' it to the dealer. Thus, while the dealer has possession of it, they can pretty much do with it what they please. After the Ford dealership sold out from under me, I called Ford several times. It was always "Duly noted, we'll make a note in our records that it happened, kthx have a good day"

You have a deposit down so you may have some type of recourse. But that's not to say they don't try to ADM it on you either.

Thanks for the kind words of sympathy. I'm pulling my hair out over this.... I've been a lifelong Jeep guy. I've owned 28 different Jeeps of al kinds over the years. I currently own 3 Rubicons (my 392, my old JKUR, and one for my son.. a 2 door 2012 JKR).

But man... the longer this goes on, the angrier I get.

I do have a VON, but it does not show in the tracker. I just get "There is no information available for your order". Jeep Chat tried to tell me it might take 9 weeks to show up on the tracker, which we all know is BS.
And I ordered the non-AEV Level II Standard 20a, it's not an AEV screw up.

Dral97 · Feb 18, 2023

guruman said:
Thanks for the kind words of sympathy. I'm pulling my hair out over this.... I've been a lifelong Jeep guy. I've owned 28 different Jeeps of al kinds over the years. I currently own 3 Rubicons (my 392, my old JKUR, and one for my son.. a 2 door 2012 JKR).

But man... the longer this goes on, the angrier I get.

I do have a VON, but it does not show in the tracker. I just get "There is no information available for your order". Jeep Chat tried to tell me it might take 9 weeks to show up on the tracker, which we all know is BS.
And I ordered the non-AEV Level II Standard 20a, it's not an AEV screw up.

The thing that gets me is earlier in the thread you were talking about being honest and what not, and now it seems your dealer is just not reciprocating that at all. We all know that there are shady dealers out there, but if that's what's going on, it sucks it's happening on a 20th A order for you.

I got the copy of my final poc yesterday. My price showed up on the 20A package, but under status, it said BE (needs edit). I just got done with jeep chat and the guy I was chatting with was able to check and told me it doesn't need an edit and it's in confirmation phase awaiting a VIN. I think the BE status was left over from the price snafu. Since the price showed up on my poc, I think that BE status on my hard copy poc is just a remnant.

I think you had the same price snafu, but you got an updated poc. I'm trying to think if something got messed up there, but I can't think of how it would have. I really hope you're just going through some misunderstanding. I'd really like for all of us on the forum who got an order in for a 20A to get them. Did FCA get back to you by chance?

guruman · Feb 18, 2023

Dral97 said:
The thing that gets me is earlier in the thread you were talking about being honest and what not, and now it seems your dealer is just not reciprocating that at all. We all know that there are shady dealers out there, but if that's what's going on, it sucks it's happening on a 20th A order for you.

I got the copy of my final poc yesterday. My price showed up on the 20A package, but under status, it said BE (needs edit). I just got done with jeep chat and the guy I was chatting with was able to check and told me it doesn't need an edit and it's in confirmation phase awaiting a VIN. I think the BE status was left over from the price snafu. Since the price showed up on my poc, I think that BE status on my hard copy poc is just a remnant.

I think you had the same price snafu, but you got an updated poc. I'm trying to think if something got messed up there, but I can't think of how it would have. I really hope you're just going through some misunderstanding. I'd really like for all of us on the forum who got an order in for a 20A to get them. Did FCA get back to you by chance?

Other than the initial acknowledgement, I've not had any communication from FCA... I did respond to the email with my VON, and a brief description of what has transpired from my view so far.

Vehicle tracker still shows nada. Still no return call from the dealer since Tuesday, after I told him to not refund my deposit as I was going to have FCA look into it from their side.

I did try to track down the lead from Facebook, but it was a private group, and by the time I was admitted, I was too late.

I'm hoping net week brings some traction from Jeep (see what I did there?).

392OVRLND · Feb 18, 2023

I don't know if it has been posted here yet, or not, and I'm absolutely not going to go back through this thread and look, but...

You can see the compressor.

JEEP

Jeep Wrangler JK Compressor NSV’s Integrated Air Compressor installs into the OEM tire carrier with a simple control panel mounted in the interior rear door panel. (Fits Most 2007-2017 Jeep JK Wrangler Models.) Kit Includes: Air Compressor, Air Hose, Full Wiring Harness, Switch Panel...

nsvusa.com

Dral97 · Feb 19, 2023

Question to which maybe nobody here may have an answer: So there were 4000 proposed orders for 20th A and 150 for AEV level II upfits. Were the orders distributed as 2000 4xe of which 75 were AEVs and 2000 392s of which 75 were AEVs or was it just what people ended up wanting (for example 1500 4xes and 2500 392s, and let's say 25 4xe AEVs and 125 392 AEVs).

Bobo57 · Feb 19, 2023

Dral97 said:
Question to which maybe nobody here may have an answer: So there were 4000 proposed orders for 20th A and 150 for AEV level II upfits. Were the orders distributed as 2000 4xe of which 75 were AEVs and 2000 392s of which 75 were AEVs or was it just what people ended up wanting (for example 1500 4xes and 2500 392s, and let's say 25 4xe AEVs and 125 392 AEVs).

Excellent question, wonder if that's limited to the exact 4000 cut off number.

Dral97 · Feb 19, 2023

I'm hoping we can eventually get that information mainly out of interest. Like if someone gets a 4xe AEV build, but only 50 were made, they can say 1 of 50 made instead of 1 of 75.

392OVRLND · Feb 19, 2023

Dral97 said:
Question to which maybe nobody here may have an answer: So there were 4000 proposed orders for 20th A and 150 for AEV level II upfits. Were the orders distributed as 2000 4xe of which 75 were AEVs and 2000 392s of which 75 were AEVs or was it just what people ended up wanting (for example 1500 4xes and 2500 392s, and let's say 25 4xe AEVs and 125 392 AEVs).

My sources say 75 of the AEV 392s and 75 of the AEV 4Xe will make up the 150 total Level II upfits.

My guess would be the remaining 3,850 units are going to be comprised of whatever people end up ordering.

Mouse · Feb 19, 2023

392OVRLND said:
I don't know if it has been posted here yet, or not, and I'm absolutely not going to go back through this thread and look, but...

You can see the compressor.

JEEP

Jeep Wrangler JK Compressor NSV’s Integrated Air Compressor installs into the OEM tire carrier with a simple control panel mounted in the interior rear door panel. (Fits Most 2007-2017 Jeep JK Wrangler Models.) Kit Includes: Air Compressor, Air Hose, Full Wiring Harness, Switch Panel...

nsvusa.com

Looks very similar to the Viair 480c that I have in my JK. It is a rock solid compressor but you are gonna want to be prepared for a wait. I have never timed it but my best guess is 15 minutes to go from 10psi to 30psi for 35s and I have a 2 gallon storage tank that continues to fill between each tire helping the process. I never minded the wait, good time to take a break from the seat but I know some people are impatient when it comes to things like this and you may be disappointed. It will get the job done though and if it is a 480c they are capable of pushing 200psi

This also pretty much rules out any aftermarket tire carriers that don’t have a similar hollow mount as OEM and even bumper mounted carriers. The compressor would need to be relocated somewhere else.

392OVRLND · Feb 19, 2023

Mouse said:
Looks very similar to the Viair 480c that I have in my JK. It is a rock solid compressor but you are gonna want to be prepared for a wait. I have never timed it but my best guess is 15 minutes to go from 10psi to 30psi for 35s and I have a 2 gallon storage tank that continues to fill between each tire helping the process. I never minded the wait, good time to take a break from the seat but I know some people are impatient when it comes to things like this and you may be disappointed. It will get the job done though and if it is a 480c they are capable of pushing 200psi

This also pretty much rules out any aftermarket tire carriers that don’t have a similar hollow mount as OEM and even bumper mounted carriers. The compressor would need to be relocated somewhere else.

Yeah, I just figured I would post it for people that are ordering 20As or are interested in the setup.

I'm personally not interested in any on-board air setup that doesn't incorporate an ARB Twin.

Mallcrawler_392 · Feb 20, 2023

392OVRLND said:
Yeah, I just figured I would post it for people that are ordering 20As or are interested in the setup.

I'm personally not interested in any on-board air setup that doesn't incorporate an ARB Twin.

Plus the Kraken https://epic-4wd.com/en-us/products...yCmHyD2VnFnL-pW1G0XHnnu9GEj6FY5tWlXzVSctdITns

dblplay1212 · Feb 20, 2023

Text from dealer today:

Did I miss your birthday?!?! I just spoke to our factory rep, he told me the system will update all of the 20th Anniversary edition early next week and that will give us the confirmation on your order being one of the 75 AEV editions. I'm going to stick with my original guess that they were not even close to being prepared for this launch.

It get's better, he didn't know there was an even more limited number of those until I said something about it.