Soooo.... my dealer says they'll replace the t case under warranty but want me to sign something that says since I've installed an after market lift kit if there is an issue with the t case again in future it won't be covered by warranty... I told them the t case is a known issue and has nothing to do with the lift kit but they aren't budging - won't do the replacement until I sign.
advanceadapters.com
Yeah... that's the plan in the back of my mind but I'd still feel like I'm getting ripped off and letting my dealer and Stellantis off the hook for something that is legitimately a manufacturer defect... and God only knows what else they'll try to wiggle out of warranty for in future on the back of the document I sign...I would sign, get the new transfer case and start saving for an atlas transfer case. I don't think this transfer case is ever going to hold up. I've had the service 4WD a couple of times. Last time I used my Jeep the clutches got hot and started slipping and the front wheels quit pulling. I have an atlas transfer case on order. I'm done dealing with the factory transfer case.
ATLAS JL 2018 and UP 392/4xE AUTO TRANS(RATIO and YOKES)
ATLAS JL 2018 & UP 392/4xE AUTO TRANS(RATIO & YOKES)
Is there another dealer you can go to? I know you’re in Dubai and your options are limited. I personally wouldn’t sign it unless you don’t care and are going to do mods that would likely somehow void the warranty anyway.
There are a couple more dealers here but AFAIK they don't honor warranty cases unless you buy the vehicle from them.. I wasn't planning on doing many more mods tbh maybe something to the steering and regearing and 37s somewhere down the line. Mainly I'd like to keep the warranty on the motor which these guys have said I still have since I haven't touched anything under the hood. I wouldn't mind losing warranty on the drive train stuff if it weren't for the stories online of multiple t case failures in some 392s
Oh I've got loads left... only done 22k km of 100k . I could speak to an attorney but consumer rights here aren't as good as they are in the States. The dealer has the upper hand - they can always point to the lift kit and say I've voided my warranty. However my service advisor said if I can get Stellantis to sign off, they will have to honor it
This is good news. Thanks for sharing. My Jeep has done this a few times and when the light is on, I do have physical problems with getting into or out of 4L. I usually fix it by turning on Force RWD while moving (and off again after a while) then clearing the DTC on the Tazer. Next time, I'll just leave the DTC on and take it straight to my dealer.
The shop just called and they ordered a new carrier and it just came in.
Man, I hope you are correct.
The request from the dealer is unreasonable. Known issue. Mine failed with 2700 miles, replaced Transfer case.
If new ring and pinion give them some easy miles before you send it. Unless you are affiliated with bleeping Jeep then you’ll have to send it asap
Got it back yesterday evening. New carrier, actuator, bearings and old ring and pinion. All covered by warranty. I will be hitting the trails tomorrow.If new ring and pinion give or some easy miles before you send it. Unless you are affiliated with bleeping Jeep then you’ll have to send it asap
Any issues with ParkSense?
I have it disabled with Tazer as I hate it so I didn't even wire it.
I’d like to see that stock skid plate up close . I wonder if he high centered hard on something just guessing here of course any way to get more information. Would be nice to all facts
From his posts and replies it seems he has had the serv4wd drive light on for some time. Got stuck in the mud at his property the day before but got it out. Then grenaded next day while on the highway.
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