Earl 392
Well-known member
- Joined
- Dec 16, 2022
- Messages
- 499
- Reaction score
- 315
- Location
- Tucson AZ
- Current Rides
- Earl 2023 Jlu 392
I went to the dealership Monday morning 0800 December 11th to talk with service department about right rear axel seal leaking. I was kindly greeted they didn’t even look at where the leak was and said we have an entire axe assembly bearing spacer seal and retainer and they would simply swap out the parts. This is mind blowing to me. Then I was told at this time there is no recall on the 23 392 however the JT has one all on the right rear side. Then they said we think it’s an issue with the said parts not being properly pressed together. So I said you want to do it now? They said yep then I said what about my next Venture diff skid? Oh they said might have to charge me to remove and replace. So I went home removed it replaced stock bolts. Came back at 0730 today December 12th dropped it off got a free loaner 
. I figured they would be removing diff cover and be replacing diff fluid $51 qrt. Nope they didn’t drain the diff.fill hole is lower than axel tube . And no clip to remove on our Dana 44as in early years 4 hours later phone call Earl is ready. Loading up the Jeep getting ready to leave and the mechanic comes running up and says oh sorry here is your splined lug wheel lock key. I had left a note to remind myself not to leave without it. Anyway it was the mechanic who told me it wasn’t necessary to remove diff cover. Wouldn’t it have been nice if they would have @#$&*$#@ told me that the day b4 I could have been done the same day. They have been doing recalls doesn’t any body ask any questions? And what just hire anybody for anything. I’m happy they were there. The mechanic works on all the 392’s he was great. Oh well I was hoping for free diff oil change didn’t happen. apparently the right side is what is called the long axel. Mine only leaked after a off road low range expedition. Might have been caused increased torque. Thanks Earl out
. I figured they would be removing diff cover and be replacing diff fluid $51 qrt. Nope they didn’t drain the diff.fill hole is lower than axel tube . And no clip to remove on our Dana 44as in early years 4 hours later phone call Earl is ready. Loading up the Jeep getting ready to leave and the mechanic comes running up and says oh sorry here is your splined lug wheel lock key. I had left a note to remind myself not to leave without it. Anyway it was the mechanic who told me it wasn’t necessary to remove diff cover. Wouldn’t it have been nice if they would have @#$&*$#@ told me that the day b4 I could have been done the same day. They have been doing recalls doesn’t any body ask any questions? And what just hire anybody for anything. I’m happy they were there. The mechanic works on all the 392’s he was great. Oh well I was hoping for free diff oil change didn’t happen. apparently the right side is what is called the long axel. Mine only leaked after a off road low range expedition. Might have been caused increased torque. Thanks Earl out
