As requested, here is the info I can share currently:
Original concern when the vehicle came in on 08/26/26 at 7:39a.m. Was:
1st Concern: Both front heated seats turn on and turn off and are not working.
Cause: verified both heated seats are inop light turns on when button is pressed then turns off, Comfort Seat Wheel Module TSB: 08-122-26 flash found perform update and retest. softwear update did not correct concern dtc B1496-00 - Lost Low Voltage Differential Signal (LVDS) Connection with CVPM-(active), replace radio and retest heated seats did not correct concern no heated seat dtc's found verified good ground and power to comfert seat control module. replace heated seat control module.
Calibration: 2023 - 2026 JL JT CWSM 1 NAFTA
Current Part Number: 68631168AB
New Part Number: 68631168AC
Status: Out-Of-Date
ECU is up-to-date. Successfully flashed ECU from old part number 68631168AB to current part number 68631168AC.
2nd Concern: CUSTOMER STATES FRONT AND REAR CAMERA KEEP NOT WORKING
Cause: verified front and rear view cameras inop blue screen on radio screen, set radio volume to 25 adjust speakers to center front clear dtc's, dtc did return, remove center console to gain access to CVPM inspect connectors perform pin drag test, no problems found at this time, remove radio to gain access to connector J228 connect test cable 9977-6-8 from radio to LVDS connector 1 and retest screen is still blue dtc did not return replace radio per. service information.
Correction: replaced radio verified repair
On 09/02/26 at 8:09 a.m. Pulled the vehicle around to get ready for pick up and found camera not working again. Opened a new repair order to continue repair process.
1,AFTER HAVING RADIO INSTALLED THE SAME PROBLEM CAME BACK, BACK UP CAMERA IS NOT WORKING ONLY GET A BLUE SCREEN.
2, verified radio screen blue when in reverse, active dtc B1496-00 - Lost Low Voltage Differential Signal (LVDS) Connection with CVPM-. inspect LVDS connectors battery voltage pin 4, ohm ground 0.6ohms pin 12, pin 8 can IHS 2.8 volts, pin 9 can IHS 2.3 volts. install test cable connector 6 to XY362A no change, replace LVDS module as indicated per diagnostic process.
3, Replaced the LVDS module
4, Currently condition returned after 3 driving cycles, star technical assistance case generated, submitted all data and waiting on response for next steps.
Know, I understand you had a conversation with your Advisor Mike Pepper that you are interested in pursuing Lemon Law. If this is the case, you will want to contact Customer CAIRS at Stellantis to start a case at 1-800-992-1997 or you can also contact an attorney for guidance. Lemon law is not handled at the dealership level. This is handled by Stellantis directly.