A week ago I hit up FCA chat as I do every few weeks... got the standard "Thank you so much for holding. Your order is in the scheduling phase of the manufacturing process. The parts required to build the vehicle are being scheduled and as soon as they available and ready, order will be scheduled for build. Currently no Dealer ETA has been provided." as I do every time. So I told them my frustration of not getting any information or communication for nearly 5 months and they apologized and said they've escalated to tracking and gave me a case ID and said I'd hear back within the next 2 business days. So, a week later, I finally received a response:
"In response to your case number 81859245, tracking team has replied that the order is being sequenced for production as all the parts necessary to begin producing order are being scheduled and gathered.
Stellantis continues to work closely with our suppliers to mitigate the manufacturing impacts caused by the various supply chain issues facing our industry. Please be assured that your order has our attention and priority."
So, escalating basically gave me nothing new...