W A R N I N G ! ! !

[Gabreal V]

DO NOT PURCHASE ANY JEEP PRODUCTS FROM JIM MARSH JEEP CHRYSLER IN LAS VEGAS.

I ORDERED A JEEP WRANGLER 392 OVER 8 MONTHS AGO. I SHOWED UP TO THE DEALERSHIP TO PURCHASE MY VEHICLE AND THEY SOLD IT TO SOMEONE ELSE.

ABSOLUTELY THE WORST DEALERSHIP IN THE UNITED STATES.

 

[Robr651]

That’s crap!

 

[rubicon20032003]

DO NOT PURCHASE ANY JEEP PRODUCTS FROM JIM MARSH JEEP CHRYSLER IN LAS VEGAS.

I ORDERED A JEEP WRANGLER 392 OVER 8 MONTHS AGO. I SHOWED UP TO THE DEALERSHIP TO PURCHASE MY VEHICLE AND THEY SOLD IT TO SOMEONE ELSE.

ABSOLUTELY THE WORST DEALERSHIP IN THE UNITED STATES.

How cauld they when it’s a sold order in your name

 

[Damnright]

WTF! I would not let that slide. Not that you are going to get that particular vehicle now....but Id definitely raise hell.

 

[SCARd4Life]

How cauld they when it’s a sold order in your name

There are other stories of dealers trying to pull this type of stunt. They get someone who walks in willing to pay $20k ADM. This practice needs to be reported to Jeep, at a minimum.

 

[MichiganJeepGirl]

I would report them ASAP!

 

[hardhat]

I agree....Not that it really matters, but did you have a deposit down and any kind of receipt or contract from them?

I would at least cause them some grief with FCA if I could. This kind of behavior needs to be punished purely based on principal. Vultures!

 

[Uncommon Sense]

How cauld they when it’s a sold order in your name

Wonder if he can pull up window sticker. My name was literally on the window sticker. He should try to find a lawyer to scare the dealer with a lawsuit.

 

[Maxx]

Sorry to hear it. Happens all the time. Happened to me and to a friend on the opposite coast.

 

[The Judge]

I would pay 20K to never talk to a car dealer again

 

[buzzarr]

Wonder if he can pull up window sticker. My name was literally on the window sticker. He should try to find a lawyer to scare the dealer with a lawsuit.

Turn it in to the dealer board of that state

 

[thebrave]

It wasn't pink, was it?

 

[@JC]

The key questions are... Was it a Customer Sold order or was it a dealer stock allocation order that they customized for him? Was there a deposit on the order? Does the OP have a POC (Priced Order Confirmation) listing his information as the buyer? If it was a Customer Sold order and the OP has a POC, then he needs to get in touch with RamCares/Chat and inform them, Ram dings dealers hard for not selling (especially selling out from under) to the named customer on the POC. If there was a deposit he may actually have legal action against the dealership either through the state's consumer protection agency/attorney general's office or privately for breach of contract.

 

[jd392]

I am so sorry this happen but I think we need more details if available. I am watching my dealership weekly due to an underlining level of trust and personally I would come unglued if this happen to me. I do hope you can get some resolve out of this situation with time.

 

[Electrified]

Definitely need more details of the entire transaction before I can get ALL CAPS MAD!!!!!!!!

 

[CBH]

Unfortunately this is not rare occurrence. I ordered a Range Rover years ago; went to pick it up; they had sold it that morning to one of their “preferred customers”; that’s when I realized I “wasn’t preferred”, at least by Range Rover standards. My recommendation: Walk away and pretend it never happened; otherwise you’ll burn up a lot of brain cells and a lot of time trying to exact revenge...and in the end, the dealership will still be in business and you might just develop an ulcer -- it ain’t worth it.

 

[buzzarr]

Unfortunately this is not rare occurrence. I ordered a Range Rover years ago; went to pick it up; they had sold it that morning to one of their “preferred customers”; that’s when I realized I “wasn’t preferred”, at least by Range Rover standards. My recommendation: Walk away and pretend it never happened; otherwise you’ll burn up a lot of brain cells and a lot of time trying to exact revenge...and in the end, the dealership will still be in business and you might just develop an ulcer -- it ain’t worth it.

They generally have better lawyers

 

[CBH]

They generally have better lawyers

Years later I ordered another Range Rover; I went to pick it up; the two rear doors had different wood paneling; the front fender skirt was detached from the body; the passenger side ventilated seat motor literally “screamed” when you activated it -- I walked. I took it as a sign from above and never considered a Range Rover again. They were a bad dealership selling a bad product. Fortunately my local dealership honored my 392 “contract” at MSRP -- no games.

 

[Gabreal V]

How cauld they when it’s a sold order in your name

That’s what I thought.. I guess money is more important then relationships..

 

[Gabreal V]

WTF! I would not let that slide. Not that you are going to get that particular vehicle now....but Id definitely raise hell.

I have a call into Jeep.. waiting to hear back..