Stolen & Recovered 392

Jeepherz

Well-known member
Joined
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Location
Cali
Current Rides
2012 JK, 2022 392
My 392 was stolen from my driveway about 6 weeks ago. First- its finally back in my driveway after being recovered and repairs made. But I wanted to share some lessons learned.
Many of you have Sirius on your Jeep but not all of them are GPS enabled nor are people using the Jeep app. DO IT! I lost my key (in my yard probably buried under a tree) a few weeks before this happened. I signed up for the Jeep (formerly Uconnect) app. to be able to start my Jeep in case I lost key #2 while hoping Key #1 would miraculously show up. My dealer had also installed LoJack so I did NOT add the slightly-more expensive GPS tracking subscription at the time. Imagine my panic when I called LoJack after the theft and they informed me that my device was never activated. The dealer had failed to include my cell or email in the contract so I never got the registration prompt from LoJack. I had to call the dealer who immediately corrected this and LoJack said they would attempt to restart the device. Meanwhile I also called Sirius who was able to change my subscription over the phone and also attempt to engage GPS. During these calls I'd been in contact with the police. I was literally on the phone with Sirius while the local officer patiently waited for me to get this completed.
About 36 hours later I got a call from San Diego PD. They'd located my empty Jeep- thanks to a GPS ping from the above companies- one exit from Mexican border. It was out of gas. This really made me laugh at the idea that my 11 MPG might've prevented my 392 from disappearing into Mexico. The cops said it was more likely they were waiting for a secondary driver. They frequently do this to use someone less suspicious/without a record to get across the border. Both officers told me how incredibly lucky it was that I managed to get the GPS turned on in the nick of time. Which is why I wanted to post this. If you don't have your Jeep GPS enabled do it! While you can enable it afterwards like I did there is no guarantee and it takes time. And an Air Tag isn't a bad idea either. This won't come as a shock but 392s and Rubicons are the most stolen. I'd remove my 392 badge but since my plates say "V8" it won't do much good.
The damages were a broken window, glass everywhere and the various engine computer/security modules & wiring the thieves connected to in order to start the Jeep. This thief had a laptop- not a screwdriver. (or my missing key.) I've had it back from the dealer a few days and for the moment mechanically it seems ok. My insurance covered everything but it was a $7K bill.
Hopefully this can help someone prevent a theft to their Jeep or cars in general.
 
Very sorry to hear this happened but happy you got the Jeep back. 🙏
 
Wow. I have the Jeep subscriptions on my current Jeep and will add it to the 392 when it gets here. Thank you for your testimony and I am so happy that you got it back and the dealer got it right for you. Great reminder!
 
Wow. I have the Jeep subscriptions on my current Jeep and will add it to the 392 when it gets here. Thank you for your testimony and I am so happy that you got it back and the dealer got it right for you. Great reminder!
Do it first thing! Don't lose your (expensive) baby!
 
Wow, @Jeepherz, I can only imagine having to deal with these several issues under pressure of time and worry. Thanks for posting this.

I don't subscribe to Sirius and didn't know it offered GPS tracking anyway. I do have tracking via Jeep app as well as a magnetic hockey-puck-sized device known as LandAirSea Overdrive. (I also have IGLA but that is preventative and not a GPS tracker.)

I'm inferring from what you wrote that all three companies, Sirius, the Jeep app, and LoJack, had pinged your vehicle. I understand that LoJack has an arrangement with the police in vehicle theft recovery where you can authorize LoJack in their app to send the stolen Jeep's GPS coordinates directly to the police but I don't think your other trackers have that convenience. The city in which I live does not have LoJack. I infer that you live in San Diego and therefore the Mexican border was in the vicinity of the San Diego Police Department's area of coverage.

My question to you is, did Lojack make the difference in getting fast cooperation from the Police Department? Do you actually know which company's ping was actionable by the PD? A separate question: how did each company's GPS coordinates get delivered to your PD?

Thank you.
 
Couple of things. The tracking on the Jeep app IS powered by Sirius XM Guardian. Go to the Jeep app. and go to "about". You'll see Sirius Guardian there. The app used to be called "UConnect" which is why you'll see that too. Different dealers offer different levels of (paid) Sirius subscription with your Jeep. I had Sirius XM radio only included. I added the additional lock/unlock and auto-start (only) when I signed up for the Jeep app. And then added the GPS when it was stolen. I never got the Jeep app. because I didn't think I needed it which is dumb because I am notorious for losing keys. (I used it on my Durango and 1500. DUH.) That's why I posted this- so people look to see what they have activated. I've talked to a lot of Jeep peeps who also never bothered to get the Jeep app. If you can see your Jeep on the map you're good. If you can't....add it.
Both LoJack and Sirius cease to update the location in the app. when you report your Jeep as stolen. They only share location information with law enforcement from that point on. Neither wants you to attempt to get the Jeep back without police. Both disclosed this so I assume both work with the PD. I provided both the report # and the police department involved to each system. The police did not share which system alerted them but both systems "updated" on the app. later in the exact same spot. Leading me to believe they both "pinged" at the same time. I'd guess they use the same satellite but that's above my pay grade. I do have a concern disconnecting the battery can (maybe) make both solutions useless which is where your tracker would be better.
 
Was your Jeep outside overnight?
 
See also: https://monimoto.com/

I use it for both my bike AND my Jeep. It works super reliable in both. It has a daily self diagnostic message too, which is a piece of mind assurance for me.

It will CALL YOUR PHONE if your Jeep moves without you. It's also very cheep: $49 a YEAR!

Oh, also works both in the US and the EU. I assume Mexico too :).
 
Was your Jeep outside overnight?
Yep. And its normally in a garage. Just had my Ram 1500 ceramic-coated so it was in my garage instead. And my JK was in parked in FRONT of the 392 in the driveway. At that time I had a stomach parasite so I was just too sick to move the JK back behind the 392. Thought about it for 2 seconds but thoughts of not throwing up (again) superseded that. July was not a good month.
 
I just got off the phone with our Seattle North Precinct. The officer with whom I spoke said they cannot pursue a stolen vehicle while it is in motion but can pursue recovery of the vehicle if encountered while parked. That's if the vehicle was stolen while unoccupied, like from a driveway. In contrast, if a carjacking occurred, meaning the driver was present, then it is classified as a robbery and this allows the Seattle police to pursue the stolen vehicle while it is in motion.

The officer knew of a change in the law, as I did, but didn't know the details. I found this article dated Aug 1, 2024 (emphasis mine):

In June, Washington’s Democratic-controlled legislature amended a controversial 2021 state law that allowed law enforcement to pursue suspects only when there was probable cause that a violent offense had been committed. That law is now rolled back, permitting police to engage whenever there is reasonable suspicion that a person has committed a crime, violent or otherwise.

King County law enforcement had blamed the 2021 legislation for an increase in crimes, including car theft, and refusals to pull over. Before it took effect, only 41 suspects refused to stop per quarter. Between 2021 and 2023, however, that number grew to 138 suspects.

Policy changes to police pursuits are also being considered elsewhere on the Pacific Coast. Last week, California governor Gavin Newsom urged Oakland officials to change their police department’s chase policy as it remains too strict.


Regarding that last bit of text that I made bold, yeah, word got around quickly that car thieves could simply flee and the police would not pursue. Gee, who could not see this consequence ahead of time?

I guess that all I am pointing out here is that, if Sirius and LoJack only report GPS to the police and not also to the owner once a report is received, I wonder if the (Seattle) police don't dispatch until the GPS coordinates stop changing? Or would they alert/dispatch to the vicinity in standby for when the GPS coordinates stop changing? (And would they do that?) In jurisdictions where pursuit is disallowed, one might only hope his stolen vehicle is parked for having run out of gas, like yours did.

Maybe things will change in Seattle. I'm not holding my breath.
 
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See also: https://monimoto.com/

I use it for both my bike AND my Jeep. It works super reliable in both. It has a daily self diagnostic message too, which is a piece of mind assurance for me.

It will CALL YOUR PHONE if your Jeep moves without you. It's also very cheep: $49 a YEAR!

Oh, also works both in the US and the EU. I assume Mexico too :).

I am quite interested but I have questions, please:

Which model did you use? I presume you used Monimoto 9, intended for vehicles? It is IP68.

That model is priced at $169 and also note:
2 months FREE SIM service included
$49/year subscription required


You say it works super reliable in both. So, you've tested your device? How did you test it, since it seems your Jeep would have to move while the fob was nowhere near it? How'd you manage that?

From the website: The Monimoto 9 battery can last up to 12 months

Impressive! Do you see any unusual limitations of this product that one would not realize in advance of buying it?

I just saw on the site this Q&A:
  • How long do portable GPS trackers last?
    The lifespan of portable GPS trackers can vary significantly depending on factors such as usage patterns, quality of the device, battery capacity, and environmental conditions.Monimoto devices can last up to 12-24 months.
12-24 months? Then you have to spend $169 for another one? How long have you had your Monimoto 9 ?


Thanks.

P.S. It works internationally, per here:


I just noticed that article also tells you how to test the device for yourself. So nevermind on my above question on that. :)
 
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I am quite interested but I have questions, please:

Which model did you use? I presume you used Monimoto 9,
Monimoto 7. Monimoto 9 was not available at that time.
intended for vehicles?
It's a GPS tracking device that will work with anything as long as it can connect to the GPS satellites. It is very small and can be easily hidden.
It is IP68.
Mine is installed inside the vehicle. Won't get into details on where exactly. Since upper half of our Jeeps is plastic and not metal, there are lots of spots to mount it.
That model is priced at $169 and also note:
2 months FREE SIM service included
$49/year subscription required
Correct..
You say it works super reliable in both. So, you've tested your device? How did you test it, since it seems your Jeep would have to move while the fob was nowhere near it? How'd you manage that?
There are two pieces: a very small keychain tag and the tracker unit itself. The tag needs to be detected closely by the tracker unit if the Jeep moves, else the tracker will call your phone number within a minute or so.
From the website: The Monimoto 9 battery can last up to 12 months
The batteries are still shown as OK after almost 10 months of using the device. They're user replaceable.

The device is not meant to track the location every second, thus it saves power. I believe that in "normal" mode it only tracks when it sees movement.

It also has a "monitor" mode that will consume more power, made to be enabled if the Jeep is stolen. At that point it will send pings more often (every few mins).
Impressive! Do you see any unusual limitations of this product that one would not realize in advance of buying it?
None. Very happy with the device.
Also from the website: Monimoto also has embedded an eSIM card.

I am eSim-illiterate. What does this eSim permit the device to do? To simply access my cell phone? Does that mean my other trackers also have a Sim or e-sim of their own for app reporting and I never knew that?
The SIM (physical or electronic) links a GSM device to a phone number and service provider. Not sure who provides the service for Monimoto.
 
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To clarify one point. It is not the Jeep fab that the tracking unit needs to detect. It's the small Monimoto keychain tag that needs to be in its proximity for it to "disarm" (meaning not call you).

Also, I've corrected my original response: I have a Model 7, not 9, which wasn't available then.
 
To clarify one point. It is not the Jeep fab that the tracking unit needs to detect. It's the small Monimoto keychain tag that needs to be in its proximity for it to "disarm" (meaning not call you).

Also, I've corrected my original response: I have a Model 7, not 9, which wasn't available then.

Thanks. I've been reading further since I posted above. The Model 9 base unit battery is rechargeable but not user-replaceable:

Monimoto 9 comes with a 900mAh rechargeable Lithium battery. This battery is not meant to be replaced, do not attempt to disassemble M9 device and remove the battery.
The Monimoto 9 Key Fob is powered by a 3V Lithium CR2032 battery. These coin batteries are easily found in most convenience stores or photo equipment stores.


Also from the website: Monimoto devices can last up to 12-24 months.

So, there may be a 12-24 month life span of the Model 9, unlike the Model 7 with its user-replaceable battery.

Thus, Model 9, if lasting 2 years, is $169 + $49 for Year 1 and $49 for Year 2 = $267 every two years or $11.13 per month.

Something to consider.

However, do I understand you to say you've been using the Model 7 in your Jeep and it works, reports alarms, etc? If yes, that may be the better buy with its base unit replaceable battery.

Thanks.
 
To clarify one point. It is not the Jeep fab that the tracking unit needs to detect. It's the small Monimoto keychain tag that needs to be in its proximity for it to "disarm" (meaning not call you).

Thanks. I've been reading further since I posted above. The Model 9 base unit battery is rechargeable but not user-replaceable:

Monimoto 9 comes with a 900mAh rechargeable Lithium battery. This battery is not meant to be replaced, do not attempt to disassemble M9 device and remove the battery.
The Monimoto 9 Key Fob is powered by a 3V Lithium CR2032 battery. These coin batteries are easily found in most convenience stores or photo equipment stores.


Also from the website: Monimoto devices can last up to 12-24 months.

So, there may be a 12-24 month life span of the Model 9, unlike the Model 7 with its user-replaceable battery.

Thus, Model 9, if lasting 2 years, is $169 + $49 for Year 1 and $49 for Year 2 = $267 every two years or $11.13 per month.

Something to consider.

However, do I understand you to say you've been using the Model 7 in your Jeep and it works, reports alarms, etc? if yes, that may be the better buy with its base unit replaceable battery.

Thanks.
Just get the Model 7. It's only $129 now.
 
Let's just be honest here, congrats on getting the Jeep back but the thieves who stole it were amateurs. 99% of these thieves are going to disable the GPS module, cut the antenna wire and/or disable any Lojack, AirTag or other 3rd party alarm/tracking module almost immediately. Paying for the UConnect tracking subscription or Lojack is almost always going to be a waste of money and a false sense of security the vast majority of the time.
 
99% of these thieves are going to disable [...] any Lojack, AirTag or other 3rd party alarm/tracking module almost immediately.

Can you help us understand how exactly they'll be able to do that "almost immediately".
 
Also from the website: Monimoto devices can last up to 12-24 months.

So, there may be a 12-24 month life span of the Model 9, unlike the Model 7 with its user-replaceable battery.

Thus, Model 9, if lasting 2 years, is $169 + $49 for Year 1 and $49 for Year 2 = $267 every two years or $11.13 per month.

Something to consider.

Being diligent like I am (some suggest unnecessarily so), I messaged the manufacturer yesterday, asking them to clarify if their short and isolated statement above was merely an implied reference to battery life and not a disclosure statement about the expected life of the product itself, given that they were not discussing battery life in its context.

They replied today as follows:

Hi [Me],

Thank you for contacting us. It means that with a full charge M9 can last up to 12 months (depending on the usage) till you need to charge the device again. With M7 also, it means that two AA type Lithium batteries can last up to 24 months (depending on the usage) till you need to change to a new set of batteries.


All our devices have a 2 year warranty. It would be difficult to predict product life, as we have customers that still uses our first device MM1 since 2018 with no issues till this day. Same with M7 that was released few years ago. And M9 is our newest product that was released few months ago.

Please, let us know if you need further assistance.
Best Regards,
Gerda
Customer Service @Monimoto


I infer that not all of their MM1 and M7 customers still have working devices to this day. Ok. But they may only know of the surviving units based on customers contacting them with questions or problems while never hearing from the many customers whose devices are still working just fine.

So, it all comes down to a choice of replacing lithium batteries every 24 months in the slightly larger M7, or recharging every 12 months the smaller M9's battery (this built-in battery being of unknown longevity). Either way, not an inconvenience.
 
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Being diligent like I am (some suggest unnecessarily so), I messaged the manufacturer yesterday, asking them to clarify if their short and isolated statement above was merely an implied reference to battery life and not a disclosure statement about the expected life of the product itself, given that they were not discussing battery life in its context.

They replied today as follows:

Hi [Me],

Thank you for contacting us. It means that with a full charge M9 can last up to 12 months (depending on the usage) till you need to charge the device again. With M7 also, it means that two AA type Lithium batteries can last up to 24 months (depending on the usage) till you need to change to a new set of batteries.


All our devices have a 2 year warranty. It would be difficult to predict product life, as we have customers that still uses our first device MM1 since 2018 with no issues till this day. Same with M7 that was released few years ago. And M9 is our newest product that was released few months ago.

Please, let us know if you need further assistance.
Best Regards,
Gerda
Customer Service @Monimoto


I infer that not all of their MM1 and M7 customers still have working devices to this day. Ok. But they may only know this based on customers contacting them with questions or problems and never hear from the many customers whose devices are still working just fine.

So, it all comes down to a choice of replacing lithium batteries every 24 months in the slightly larger M7, or recharging every 12 months the smaller M9's battery (this built-in battery being of unknown longevity). Either way, not an inconvenience.
Wow, that's due diligence indeed! 😂👍

What I take out of it is that they have great customer service! I see no reason why their electronics will fail or last any longer or shorter than a typical electronic box would. It actually has no moving parts or LCDs, so it should be quite reliable.

For me, being in a very hot climate, I actually prefer not having more li-ion batteries in my Jeep than I absolutely need, so I'm actually glad that I have the 7 model.

BTW, Model 7 has normal lithium batteries, not lithium-ion rechargeable ones.
 

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