Radio failure

[DRCTIT]

Hello:
I recently purchased a 2021 392 and after two days the radio completed died. I used my 2018 JKU as a down and had installed the Insane Audio system because I hated the Uconnect. Now I’m over three weeks and no replacement warranty radio in site. Has this happened to anyone else in the group?.

 

[YukonCornelius]

Hasn’t happened recently, but it’s not uncommon. You may want to try disconnecting the power and allow about 12 hours for it to “recover.’

This fixes freezes and “blank” screens usually - so hopefully it’s just a blank screen versus a dead head unit.

The blank screen is frozen, no audio, and appears “dead”

Hope it resolves or gets fixed soon! Welcome and nice 392 (aside from the radio!)

 

[BenLandry]

Hard reset…push the 2 knob buttons in for 20-30 seconds. When you release it should reboot… or not