DRONE UPDATE - NOT GOOD NEWS
Hi,
I have that terrible drone that many 2024 owners are complaining about.
I have tried both the Borla and AWE systems. Although both are excellent products, if your 392 exhibits this very loud drone, neither the Borla or AWE systems will make it any better.
I have complained to Jeep about this. My dealer assessed the drone (very loud and deep bass drone - 83 decibels at 45 Hz - which is blistering anyone's eardrums). The dealer also agreed there is something definitely wrong and this drone should Not be present. The dealer documented in my work order that the drone is "loud and intolerable" after only a 5 min test drive with me in the vehicle. The shop foreman even reported that the drone gave him a headache after 5 min in the vehicle and this is definitely a problem.
I have spend a lot of time communicating with customer service at Jeep Cares. They tell me that they have explained the problem to the engineers at Jeep. They claim the engineers at Jeep have "engineered" that specific drone to be there, and there is no fault with the vehicle.
If you can believe it, I am being told by Jeep that our 392s have been specifically engineered to exhibit that same horrible drone that the dealer has officially documented as "loud and intolerable". The same drone that 100% of people who ride in my Jeep also cannot tolerate.
Jeep/FCA needs to do something about this problem for the affected vehicle, instead of ignoring it.
The drone alone ruins the Jeep experience, it's that bad.